FAQ's

Top Questions

The size guide provided below is only a reference, and measuring your dog's neck is recommended for the best fit.

Measuring your Dog for a PENNYWOLF collar:

Measure your dogs neck with a Measuring Tape where the collar would naturally rest, allowing space for a couple of fingers to fit comfortably between collar (tape) and neck. Use this measurement to select the appropriate collar size from the range provided.

For example, if your dogs neck is 38cm, then you would select a 'M' dog collar as the size range is 34.5cm - 43.5cm

What should I do if my Dog is measuring between two sizes?

If your dogs neck is between two sizes, we recommend opting for the larger size.

For example, if your dogs neck size is 43cm, you would select size 'L' as the size range is 43.5cm - 52.5cm.

Full Size Guide

We understand that our pups are adventurous, and their accessories may need some TLC from time to time!

To clean your collar or lead, allow it to air dry and gently wipe with a damp cloth.

For more product care information, please see our Product Care guide.

All of our collars and leads are made from the finest Italian leather, and coupled with either solid brass or nickel hardware.

We currently accept Apple Pay, Google Pay, Mastercard, Shop, and Visa.

Shipping & Returns

Yes!

International Delivery

Europe Tracked - £15.00 (3-5 business days*)

International Tracked - £20.00 (6-7 business days*) 

 *Transit times are estimated by Royal Mail - delays may occur due to destination country customs.

We offer free delivery on all orders over £100.00 (pre delivery charge).

*UK Domestic only. Offer does not apply to International shipping rates.

Our chosen courier(s) provide tracking information for all orders once they are dispatched.

Transits times vary depending on the service you select at checkout.

Please refer to your order confirmation email, or contact us at contact@pennywolf.com for more information.

Please see our full returns policy for details